Common Questions about ADT® Home Security
Can an ADT® system save me money?
Yes, it can save you thousands. An ADT® monitored home security system can help you save up to 20% on your homeowner's insurance premium with most companies. ADT® will provide you with a certificate to send in to your insurance company, showing that your home has monitored security protection.
Also, the presence of an ADT® monitored home security system has been shown to lessen the chances of a break-in by up to 300%. With each occurence the ADT® monitored home security system deters, the system pays for itself.
Can you really put a price tag on peace of mind and your family's safety?
Why does ADT® have 5 monitoring centers?
With ADT®, you get safety and security from five interconnected command centers that are strategically located throughout the United States - more than any other home security provider. Each ADT® monitored home security command center is backed by powerful equipment and trained professionals, so if one connection is interrupted, one of the other centers can handle the monitoring for your home.
How does ADT® home monitoring work?
ADT® is prepared for emergencies. Other companies may not be equipped to provide this level of protection. A company offering only one monitoring center may not be able to protect your home and family in the event that their one center goes down. Don't risk your home and family's safety, choose ADT® - America's #1 security company - for monitored security protection.
- Your home will be monitored 24 hours a day through the ADT® system. In the event of an emergency, the system transmits a signal to one of ADT's five monitoring centers.
- If your main monitoring center is not active because of a natural disaster, the signal is automatically routed to the next ADT® monitoring center. When you need help in an emergency, ADT® will be there for you.
- The monitoring center attempts to contact the homeowner via phone after the signal is received. If the person who answers the phone cannot supply the personal indentification code, or if no one answers the phone, the representative then can notify local authorities.
- Local authorities are then dispatched to the home to determine the cause of the disturbance and to respond to emergency situations.
It's important to understand that most security companies only have one monitoring center, and in some cases, that center is not based in America or even managed by an actual security company.
We have ADT® home security monitoring centers located in: Aurora, CO; Rochester, NY; Omaha, NE; Kansas City, MO; and Jacksonville, FL.
Why choose an ADT® home monitoring system?
ADT® monitored home security systems offer the peace of mind that comes from the best protection and service available anywhere. ADT® monitored systems are much more than simple fire or burglar alarms - they offer security for your home and family, with the important benefit of notifying emergency services (fire department, police, etc.) in the event of an emergency at your home - whether you're home or away.
What's included in my free ADT® monitoring system?
Door contacts to detect anyone entering your home.- Motion sensor to detect movement inside your home.
- Interior alarm siren to help warn you of emergencies.
- One alarm system touchpad for setting and controlling your system.
- Manual Police Emergency and Fire Alarm buttons
- Window stickers and yard signs to help keep intruders off your property.
- Optional - Smoke and Heat Sensors, Carbon Monoxide Detector, Water Sensors, and Freeze Sensors.
Can you supply an ADT® vs. Brinks comparison?
If you've narrowed your choices, it's possible that you're left deciding between ADT® and Brinks. When comparing systems, pay attention to what is and what is not included. Check out this simple comparison chart to see the differences between ADT® and Brinks
| ADT Home Security | Brinks | |
|---|---|---|
| Monitoring Centers | 5 | 1 |
| Less invasive Wireless Equipment | Yes | No |
| Premium Keypad | Included | Included |
| Digital Entryway Contacts | 3 | 3 |
| Motion Detector | Included | Included |
| Keychain Remote | Included | $145 |
| Two-way voice | Optional | No |
| CellGuard® | Optional | No |
| Lifetime warranty | Included | $6 per month |
Can you explain the ADT® protection guarantee?
The theft protection guarantee pays your insurance deductible (up to $500.00) in the event of a burglary.
What is 2-Way Voice?
2-Way Voice is a convenient, hands free feature that allows you to communicate directly with an ADT® monitoring center person from almost anywhere in your home. The control panel acts like an intercom over which an ADT® monitoring center person can verify an emergency in your home and ask you for your password code.
The microphone in your control panel is so strong that it can pick up a normal talking voice from over 75 feet away, so you can communicate with a monitoring center person even if even if you're injured and can't make it to the control panel.
When can my ADT® home security system be installed?
When ordering your system, you will be asked to select a preferred installation date and time that is convenient for you. Our professional technicians will then come to your home and install the home protection system at the scheduled time.